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Microsoft Remote Assistance, Missing Offer Remote Assistance Helpers and getting EventID 10016

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I have been working at creating an automated install of Windows 7 Enterprise, all appears to be working as expected except for Remote Assistance. I have a scripted Install that utilizes an answer file. Below is a copy of my answer file.

<?xml version="1.0" encoding="utf-8"?>
<unattend xmlns="urn:schemas-microsoft-com:unattend">
    <settings pass="windowsPE">
        <component name="Microsoft-Windows-International-Core-WinPE" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <SetupUILanguage>
                <UILanguage>en-US</UILanguage>
            </SetupUILanguage>
            <InputLocale>0409:00000409</InputLocale>
            <UILanguage>en-US</UILanguage>
            <UILanguageFallback>en-US</UILanguageFallback>
            <UserLocale>en-US</UserLocale>
            <SystemLocale>en-US</SystemLocale>
        </component>
        <component name="Microsoft-Windows-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <DiskConfiguration>
                <Disk wcm:action="add">
                    <CreatePartitions>
                        <CreatePartition wcm:action="add">
                            <Order>1</Order>
                            <Size>100</Size>
                            <Type>Primary</Type>
                        </CreatePartition>
                        <CreatePartition wcm:action="add">
                            <Extend>true</Extend>
                            <Order>2</Order>
                            <Type>Primary</Type>
                        </CreatePartition>
                    </CreatePartitions>
                    <ModifyPartitions>
                        <ModifyPartition wcm:action="add">
                            <Active>true</Active>
                            <Extend>false</Extend>
                            <Format>NTFS</Format>
                            <Label>System Reserve</Label>
                            <Order>1</Order>
                            <PartitionID>1</PartitionID>
                            <TypeID>0x27</TypeID>
                        </ModifyPartition>
                        <ModifyPartition wcm:action="add">
                            <Order>2</Order>
                            <Letter>C</Letter>
                            <Label>Windows 7</Label>
                            <Format>NTFS</Format>
                            <PartitionID>2</PartitionID>
                            <TypeID>0x7</TypeID>
                            <Extend>false</Extend>
                            <Active>false</Active>
                        </ModifyPartition>
                    </ModifyPartitions>
                    <DiskID>0</DiskID>
                    <WillWipeDisk>true</WillWipeDisk>
                </Disk>
                <WillShowUI>OnError</WillShowUI>
            </DiskConfiguration>
            <ImageInstall>
                <OSImage>
                    <InstallTo>
                        <DiskID>0</DiskID>
                        <PartitionID>2</PartitionID>
                    </InstallTo>
                    <WillShowUI>OnError</WillShowUI>
                    <InstallToAvailablePartition>false</InstallToAvailablePartition>
                </OSImage>
            </ImageInstall>
            <UserData>
                <AcceptEula>true</AcceptEula>
                <Organization>ACME Group</Organization>
            </UserData>
        </component>
    </settings>
    <settings pass="specialize">
        <component name="Microsoft-Windows-Deployment" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <RunSynchronous>
                <RunSynchronousCommand wcm:action="add">
                    <Path>REG ADD &quot;HKLM\SOFTWARE\Policies\Microsoft\Windows NT\CurrentVersion\NetworkList\Signatures\FirstNetwork&quot; /v Category /t REG_DWORD /d 00000000 /f</Path>
                    <Order>1</Order>
                    <Description>Setting Network Location</Description>
                </RunSynchronousCommand>
                <RunSynchronousCommand wcm:action="add">
                    <Path>REG ADD &quot;HKCR\CLSID\{20D04FE0-3AEA-1069-A2D8-08002B30309D}&quot; /v LocalizedString /t REG_EXPAND_SZ /d &quot;&quot;%&quot;USERNAME&quot;%&quot; on &quot;%&quot;COMPUTERNAME&quot;%&quot;&quot; /f</Path>
                    <Order>2</Order>
                    <Description>Change &quot;Computer&quot; lable to &quot;Username&quot; on  &quot;Computername&quot;</Description>
                </RunSynchronousCommand>
                <RunSynchronousCommand wcm:action="add">
                    <Path>REG ADD &quot;HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel&quot; /v &quot;{20D04FE0-3AEA-1069-A2D8-08002B30309D}&quot; /t REG_DWORD /d 0 /f</Path>
                    <Description>Show Computer icon on the desktop</Description>
                    <Order>3</Order>
                </RunSynchronousCommand>
                <RunSynchronousCommand wcm:action="add">
                    <Description>Show User&apos;s Files icon on the desktop</Description>
                    <Path>REG ADD &quot;HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel&quot; /v &quot;{59031a47-3f72-44a7-89c5-5595fe6b30ee}&quot; /t REG_DWORD /d 0 /f</Path>
                    <Order>4</Order>
                </RunSynchronousCommand>
                <RunSynchronousCommand wcm:action="add">
                    <Description>Disable Desktop Gadgets</Description>
                    <Order>5</Order>
                    <Path>REG ADD &quot;HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Windows\Sidebar&quot; /v &quot;TurnOffSidebar&quot; /t REG_DWORD /d 1 /f</Path>
                </RunSynchronousCommand>
            </RunSynchronous>
        </component>
        <component name="Microsoft-Windows-ErrorReportingCore" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <DefaultConsent>1</DefaultConsent>
            <DisableWER>1</DisableWER>
        </component>
        <component name="Microsoft-Windows-IE-InternetExplorer" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <FavoritesList>
                <FavoriteItem wcm:action="add">
                    <FavTitle>ACME 2</FavTitle>
                    <FavID>2</FavID>
                    <FavURL>https://www.acme.com/2.htm</FavURL>
                    <FavIconFile>https://www.acme.com/favicon2.ico</FavIconFile>
                </FavoriteItem>
                <FavoriteItem wcm:action="add">
                    <FavID>1</FavID>
                    <FavTitle>ACME 1</FavTitle>
                    <FavURL>https://www.acme.com/1.html</FavURL>
                    <FavIconFile>https://www.acme.com/favicon1.ico</FavIconFile>
                </FavoriteItem>
            </FavoritesList>
            <SearchScopes>
                <Scope wcm:action="add">
                    <ScopeDefault>true</ScopeDefault>
                    <ScopeDisplayName>Google</ScopeDisplayName>
                    <ScopeUrl>http://www.google.com/search?q={searchTerms}&amp;sourceid=ie7&amp;rls=com.microsoft:{language}:{referrer:source}&amp;ie={inputEncoding?}&amp;oe={outputEncoding?}</ScopeUrl>
                    <ScopeKey>Search1</ScopeKey>
                    <SuggestionsURL>http://clients5.google.com/complete/search?q={searchTerms}&amp;client=ie8&amp;mw={ie:maxWidth}&amp;sh={ie:sectionHeight}&amp;rh={ie:rowHeight}&amp;inputencoding={inputEncoding}&amp;outputencoding={outputEncoding}</SuggestionsURL>
                    <FaviconURL>http://www.google.com/favicon.ico</FaviconURL>
                </Scope>
            </SearchScopes>
            <FavoritesOnTop>true</FavoritesOnTop>
            <PlaySound>true</PlaySound>
            <ShowInformationBar>true</ShowInformationBar>
            <Window_Title_CN>ACME Group</Window_Title_CN>
            <CompanyName>ACME Group</CompanyName>
            <EnableLinksBar>false</EnableLinksBar>
            <FavoritesDelete>true</FavoritesDelete>
            <BlockPopups>no</BlockPopups>
            <Help_Page>http://acme.com/help.htm</Help_Page>
            <Home_Page>http://acme.com</Home_Page>
            <DisableFirstRunWizard>true</DisableFirstRunWizard>
            <LockToolbars>true</LockToolbars>
        </component>
        <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <ComputerName>*</ComputerName>
        </component>
        <component name="Microsoft-Windows-UnattendedJoin" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <Identification>
                <Credentials>
                    <Domain>acme.com</Domain>
                    <Password>123456</Password>
                    <Username>acmedeploy</Username>
                </Credentials>
                <JoinDomain>acme-sd.acme.com</JoinDomain>
                <MachineObjectOU>OU=Computers,OU=PCStaging,DC=ACME-SD,DC=ACME,DC=COM</MachineObjectOU>
            </Identification>
        </component>
        <component name="Networking-MPSSVC-Svc" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <DomainProfile_EnableFirewall>false</DomainProfile_EnableFirewall>
            <PrivateProfile_EnableFirewall>false</PrivateProfile_EnableFirewall>
            <PublicProfile_EnableFirewall>false</PublicProfile_EnableFirewall>
        </component>
    </settings>
    <settings pass="oobeSystem">
        <component name="Microsoft-Windows-International-Core" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <InputLocale>0409:00000409</InputLocale>
            <SystemLocale>en-US</SystemLocale>
            <UILanguage>en-US</UILanguage>
            <UILanguageFallback>en-US</UILanguageFallback>
            <UserLocale>en-US</UserLocale>
        </component>
        <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <AutoLogon>
                <Password>
                    <Value>********************************************</Value>
                    <PlainText>false</PlainText>
                </Password>
                <Domain>.</Domain>
                <Enabled>true</Enabled>
                <LogonCount>1</LogonCount>
                <Username>Administrator</Username>
            </AutoLogon>
            <OEMInformation>
                <Logo>%SystemROOT%\System32\OEM\ACME_Logo.bmp</Logo>
                <Manufacturer>ACME Client Services</Manufacturer>
                <SupportHours>5:00 AM - 5:00 PM (Pacific Time) Monday - Friday</SupportHours>
                <SupportPhone>Extension: 12345 Toll Free: (800) 555-1234</SupportPhone>
                <SupportURL>http://acme.com/help.htm</SupportURL>
            </OEMInformation>
            <OOBE>
                <HideEULAPage>true</HideEULAPage>
                <ProtectYourPC>3</ProtectYourPC>
                <NetworkLocation>Work</NetworkLocation>
                <HideWirelessSetupInOOBE>true</HideWirelessSetupInOOBE>
            </OOBE>
            <Themes>
                <ThemeName>Twilight</ThemeName>
                <WindowColor>PhotoScreensaver.scr</WindowColor>
            </Themes>
            <UserAccounts>
                <AdministratorPassword>
                    <Value>********************************************************************************</Value>
                    <PlainText>false</PlainText>
                </AdministratorPassword>
                <LocalAccounts>
                    <LocalAccount wcm:action="add">
                        <Password>
                            <Value>******************************************</Value>
                            <PlainText>false</PlainText>
                        </Password>
                        <Description>Login Option of Last Resort</Description>
                        <DisplayName>Last Option</DisplayName>
                        <Group>Users</Group>
                        <Name>lastoption</Name>
                    </LocalAccount>
                </LocalAccounts>
            </UserAccounts>
            <VisualEffects>
                <FontSmoothing>ClearType</FontSmoothing>
            </VisualEffects>
            <RegisteredOrganization>ACME</RegisteredOrganization>
            <RegisteredOwner />
            <TimeZone>Pacific Standard Time</TimeZone>
            <ShowWindowsLive>false</ShowWindowsLive>
        </component>
    </settings>
    <cpi:offlineImage cpi:source="catalog://sand2ua00210tr/projects/windows 7 cust/sources/install_windows 7 enterprise.clg" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
</unattend>

As you can see I am trying to automate the install. GPO gets applied soon after the install completes. In reading possible solutions, I had our network folks set Task Scheduler to automatic for the specified OU that the computer is placed into. I know that there is a manual fix, the problem I have is I am not going to manually add this group and the users that need to be add manually on every machine that is built. That is what GPO is for. I am at a loss so any help would be great. Thanks

Please let me know if any additional info is needed. I will be glad to add this if requested.


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