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Display issues when multi monitor users connect to 2008 R2 RDS server (funky start menu, missing system tray icons and desktop icons)

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Hi All,

I'm going crazy trying to find a solution to this problem.  At our company, I have several users connecting to a farm of four 2008 R2 RDS servers.  Everything works well with the users that connect remotely to their desktop with a single monitor setup.  The users that have a dual monitor setup and are using them for the remote connection however, have to log in, disconnect and log in again to see their desktop's start menu, icons, etc...  When the multi monitor user connects the first time the only thing that shows is the task bar.  The start menu only shows the user's account picture on the top right.  The rest of the start menu is gone.  Also, the system tray icons and the desktop icons are also missing.  We have them connecting to the servers via thin clients or workstation with various monitors and operating systems and the results are the same. The RDS servers are HP DL360 G6 with the latest drivers and patches.  Has anybody experienced this?  I've search everywhere and the closest I've seen to my problem is: http://social.technet.microsoft.com/Forums/en-US/windowsserver2008r2rds/thread/2fdd2bc6-1274-4b4a-b0f6-07ab9861b589 and it seems that they didn't find a solution either.  Any help is greatly appreciated.


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