Hi All,
Just wondering if anyone have this similar issue where when using the "Attach to Email" feature in Adobe Acrobat 8.3.1 that it'll crash? Sometime it'll work and I see the PDF in Outlook but usually, adobe will crash and we'll see the error below in event viewer. Any thoughts? We have this setup before on a Windows 2003 R2 x64 bit system and that feature works with no issue so not sure if it's 2008 R2 causing the issue or adobe? Thank you for any help in advance!
Just wanted to add that DEP is disabled on both server.
Log Name: ApplicationSource: Application Error
Date: 12/7/2012 8:31:34 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: FDCITRIX2.fdcpa.com
Description:
Faulting application name: Acrobat.exe, version: 8.3.1.289, time stamp: 0x4e5d952f
Faulting module name: olmapi32.dll, version: 12.0.6606.1000, time stamp: 0x4e2f95e8
Exception code: 0xc0000005
Fault offset: 0x00001f46
Faulting process id: 0x37ec
Faulting application start time: 0x01cdd47f2619ff9a
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office12\olmapi32.dll
Report Id: 6aaf2dea-4072-11e2-9689-e839350194ff
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-07T13:31:34.000000000Z" />
<EventRecordID>25208</EventRecordID>
<Channel>Application</Channel>
<Computer>FDCITRIX2.fdcpa.com</Computer>
<Security />
</System>
<EventData>
<Data>Acrobat.exe</Data>
<Data>8.3.1.289</Data>
<Data>4e5d952f</Data>
<Data>olmapi32.dll</Data>
<Data>12.0.6606.1000</Data>
<Data>4e2f95e8</Data>
<Data>c0000005</Data>
<Data>00001f46</Data>
<Data>37ec</Data>
<Data>01cdd47f2619ff9a</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Office12\olmapi32.dll</Data>
<Data>6aaf2dea-4072-11e2-9689-e839350194ff</Data>
</EventData>
</Event>