Hello all,
I am having an issue when trying to remote control a user session on Windows Server 2008 R2.
If I log onto the system as the domain Administrator, I am able to control the session of users. However If I log onto my own account as Domain Admin, member of the Administrator group. I recieve an error which is:
Windows Task Manager:
Session (ID x) Remote Control Failed
There are many Domain Admins in my organization - which means we can't all simply log on as the Domain Administrator to our servers.
How can I enable Remote Desktop Session Shadows on all of my Domain Admin accounts?
The current process I use is:
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Open Task Manager
Click the Users Tab
Right Click the User - Remote Control
The error is then shown.
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Doing this using the Administrator account work, however doing it from my account which like I say is in the Domain Admin group - does not work.
Thank you for your time.