The title really sums up the question here. I am running Server 2012 Datacenter. I have deployed a Managed Pool for VDI. I want to be able to remote control user sessions when they have issues without requiring them to request help.
I have been searching and found instructions for remote controlling on Session Hosts (2008 R2) and Terminal Services (all the way back to 2000), but not on 2012, much less specifically on Virtualization Hosts. Is remote control possible in this scenario?
If not, is there a suggested workaround?
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