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User Profile Disks sometimes fail to load

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Environment:

  • Vanilla RDS (not-VDI; traditional RDS)
  • Server 2012 RDS session host
  • Server 2008 R2 hosting user profile disk store over SMB share
  • Computer account has rights to share and NTFS rights

Logging on to the RDS server the first time will work fine - the UPD is mounted successfully, and user profile persists logons\logoffs (usually).

After a reboot of either the RDS server, or the file server housing the UPDs, profile load fails and users are logged on with a temporary profile. This can be resolved by destroying the share and recreating it...even though no sessions or open file handles show in the console. Once resolved, UPDs are successfully re-mounted again.

I've noticed that the vhdx file itself on the file server is locked.

First error received - 1515:

Windows has backed up this user profile. Windows will automatically try to use the backup profile the next time this user logs on.

Then a 1511:

Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.


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