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RemoteApp and Desktop Connections not updating published apps for user

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Hello,

We have a RDS farm with a connection broker and 6 Session hosts. All running Windows Server 2008 R2.

We have several applications published and everything seems to be working fine.

However, I have one user which is running Windows 7, which has been given access to a certain app but the application icon does not who up in the usersRemoteApp and Desktop Connections section in the start menu.

I updated the connection in the Start | Control Panel |  RemoteApp and Desktop Connections section but still no success. When the user logs into the Web Access portal directly then all apps are listed correctly and he can access them. However, if he uses Start | All Programs | RemoteApp and Desktop Connections then they dont. One app is missing.

I tried to restart the computer several times, even removed the connection to the RDS farm within RemoteApp and Desktop Connections, rebooted again and added it back in but still no success.

Since the user can see and access all apps in the Web Access Portal I would assume the issue is related to his Windows 7 computer but since I have never seen this issue I am not sure where to start with the troubleshooting.

Thorughs?

Thank you
Mc2102


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