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Window/GUI artifacts on RDS client (RD Web Access). Bug in screen refreshing?

We are accessing a 3rd party app that uses Remote Desktop Web Access (Azure back end).  I have no access to their system other than technical support.  On two Windows 10 client machines the RD client fails to refresh the screen correctly.  When I first log in to the app, I expect to see a document window within the main window.  It doesn't appear until I grab the title bar and move it slightly.  Also, maximizing the window fails; it paints a "window" on the screen but there are lines and graphic artifacts that should not be there.  Only by stretching the window with the handles can I "maximize" the window.

Remote desktop to my own server works fine.  Only with this RD Web Access application do I see this problem.

I've tried changing resolutions, updating drivers, clean installs.  Nothing fixes it.  Calls to the app technical support had no success.


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