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RDP ClientActiveX Has Been Disconnected

We have a Citrix XenApp 6.5 server (we"ll call it Citrix01) running on Server 2008 R2 that is kicking users off their remote desktop connections when connecting through a Citrix Access Gateway server. They get a message saying the Administrator has disconnected your session. This is logged in the event viewer on Citrix01 when it occurs:

Event ID: 1026
Source: TerminalServices-ClientActiveXCore
RDP ClientActiveX has been disconnected (Reason=3)

I've found lots of other reason codes for this error, however, I'm hoping someone can tell me what Reason 3 is as I have not been able to find it. If you need anymore information regarding this error or the environment, please reply and I'll get it to you.

Thanks in advance,

Jeff


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