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Remote Desktop Fails as soon as a RDS Collection is Created

December 19, 2018, 11:13 am
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Abbreviated Problem: 

As soon as I create a RDS application collection I am unable to use any remote desktop services.  Reboot has no effect. Security Layer is set to "Negotiate" and Encryption Level is "client compatible".  Prior to creating the collection standard RDP works; after it is created, however, RDP (including remote apps) fail to connect with the error :



Likewise, Immediately upon deleting the collection, Remote Desktop begins working again.

-This is a quick setup RDS deployment that exists only on one virtual Server 2016 instance.

___________________ 

Additional info:

The collection was working as intended for several months but I discovered that the above error would occur for all users and devices after a reboot of the RDS server or after a restart of the remote desktop services on the RDS server.  Heeding the advice of a RDS forum I deleted the application collection and thought my troubles were behind me once remote desktop began to work again.. wrong.. As soon as a new RDS collection is created the error returns for all connections.  I initially created the collection over an RDP connection and thought that might be the cause but the issue remains even when using a vmware console while creating the collection.  

Obviously my RDP ports are open from the client computers to the RDS since RDP works after the collection is deleted -windows firewall is also off.  

Hoping someone with more expertise and experience with RDS can help here.  





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RDS Server 2016- Youtube disconnects

December 20, 2018, 8:18 am
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Hi there, 

A client I am working with has continual disconnect issues with RDS whenever users watch youtube videos. 
Nearly all sessions result in a disconnect within 5 minutes of watching videos. 

This is an azure deployed RDS solution housed on Server 2016. 

Having stumbled on a post previously where users suffering similar issues we tried disabling the following GPO setting

Windows Components/Remote Desktop Services/Remote Desktop Session Host/Remote Session Environment

Use advanced RemoteFX graphics for RemoteApp - Disabled 

Does anyone have any other pointers or experience they can share?

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Remote Desktop licensing/cal usage issue

December 20, 2018, 9:25 am
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Built a new Citrix farm with Server 2016, with XenApp 7.15.  We only use Citrix for published applications.  15 years worth of previous Citrix installs using per device cal's, never had an issue.  Since building the new farm, every 2 months or so all the cal's are in use/unavailable, users get a "Remote Desktop License issue" error when launching an application.  Have to rebuild the license database to free up the cals.  Does anyone know what changed in server 2016 or Citrix after 6.5 that might be causing this issue?  The license GPO's are correct, no errors on the server, can't figure out why the cals are not made available after a machine disconnects.  We only have RDS installed for Citrix.  We are small, only 20 cals, at most we will have 5 concurrent connections.  Need to figure out what is going on with the licensing.

 

Since we are only publishing applications would it be better to use per user cal's?

Any help would be appreciated.

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KB4471320 remote desktop breaks

December 19, 2018, 1:40 pm
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I was wondering if anyone else has this issue. Once this patch is applied we can no longer logon to our Terminal server.  we have to uninstall this patch to get it working again. Typically trying to logon is like the following:

It tries to connect after entering in a username/passwd, it will say  estimating quality connection and then we get an error that this computer can’t connect to the remote computer.

Thanks,

Dennis Basham

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Problem with Windows Server 2019 RDS License

December 11, 2018, 12:09 pm
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Windows Server 2019, Russian version, clean installation, licensed, activated, in the workgroup.

Installed the role of Remote Desktop Services, Remote Desktop Licensing Service and Remote Desktop Session Host.
RDS license server is activated, a license for 5 users is installed.

In group policies, the license server is specified and the "per user" mode is selected. The licensing diagnostic tool does not find any problems, but it shows that the session host server and the licensing server are version 2016.

With a terminal connection to the server, the following message is displayed:
"There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem"

There are no error records in the logs, the license manager shows that no licenses have been issued and 5 licenses are available.

Which way to dig? Where to look for the cause of the error?

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RDP not working in windows 2012R2

October 5, 2018, 3:12 am
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Dear Support,

Multiple remote session not working its shows blank screen while taking second RDP.

Please check attached snap for your reference.

Regards,

Itsupport

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RDS CAL problem connect more than 2 user in the same time - SERVER 2016 ESSENTIAL

December 17, 2018, 1:42 pm
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Windows Server 2016 Essential, clean installation, licensed, activated, in the workgroup.

Installed the role of Remote Desktop Services, Remote Desktop Licensing Service and Remote Desktop Session Host.
RDS license server is activated, a license for 5 users is installed.

In group policies, the license server is specified and the "per user" mode is selected. The licensing diagnostic tool does not find any problem

I can not make RDS to the server on just 2 connections. If I try to connect with 3 distinct users the server disconnect one of them.

There are no error records in the logs, the license manager shows that no licenses have been issued and 5 licenses are available.

 I just need more than 2 people to be able to rdp into the server at the same time.

Any help would be appreciated.

Thanks,

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RDMS user interface on WINDOWS 2016 : How to install it, without any Active Directory ?

December 21, 2018, 12:56 am
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Hello,

RDMS user interface on WINDOWS 2016 :

How to install it, without any Active Directory ?

Regards,

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Windows 2016 Datacenter : Remote Desktop from Local Windows Account : remove hide icons from menu ?

December 19, 2018, 8:24 am
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Hello,

How to remove or hide icons from menu, inside the Local Remote Desktop Profile, for the end-users ?
Is it trough Local GPO ?

Regards,


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RDS 2016 - HTML5 Client certificate error

July 5, 2018, 10:39 pm
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Hi,

Ive recently deployed the HTML5 Web Client, at an existing RDS 2016 setup, using this guide:

https://custominterfacesolutions.com/html5-web-client-microsoft-remote-desktop-services-2016-steps-install-rd-web-client/

The setup contains 1 x RDWeb server, 2 x RDGW and 2 x Connection brokers.

A single public trusted wildcard certificate is used, for the entire RDS setup, containing the domain name, that the servers is belonging to.

Im able to login to the Web Client, and see all the published applications, that is available.

But when trying to connect, i then get an certificate error, containing the name of the Remote Desktop Session host...

Ive managed to find the certificate at the Session Host, containing the same thumbprint as the one on the picture.

Added the certificate to the trusted root cert auth, across all the frontend RDS servers (Web,GW,CB) - but that didnt help.

What seems to be the problem, since i cant find any solution to this error?

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rds gw mfa rdp file timeouts

December 21, 2018, 4:59 am
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Hi,

I have 2 question.

Question 1:

We are trying to implement a 3rd party MFA in our RDS environment for our external customers..
We are using the RDGW to protect our internal environment from the external world..

At this moment we are using webform based MFA in front of our RDWA page.. So the MFA happens on sort of proxy page, which is then passing the necessary username & pw to the RDWA page once the MFA process is handled...

While doing some tests with the RDP file that we receive once we click on the App/Desktop icon and saving the file locally, we noticed that this file (even without the MFA) contains all the necessary credentials to login to the RDSH...
How long are these credentials valid? We tried 1 day after saving the file, and while executing the file, we are logged on automatically..
So in this case our MFA will not really help, because when the End Users would save the file, they will always be able to connect...

Do you guys know what are the timeouts for such file/credentials/.. Is this valid forever? What can we do to block this ?

Question 2:

We are checking to perhaps implement Free Radius (because we are in POC of this setup) which will be used for the MFA process.. How easy is it to plug in into our NPS (or RDGW CAP&RAP policies) so that we can use this instead for MFA.

Thx!
Robby

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REMOTE DESKTOP CONNECTION

December 22, 2018, 5:56 am
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I HAVE MICROSOFT SERVER 2012 r2 BUT UNABLE TO CONNECT REMOTELY MORE THAN TWO CONNECTION. I NEED MULTIPLE REMOTE CONNECTION TO ACCESS SAP SERVER. 
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Transfer of licensing

November 16, 2018, 8:48 am
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I am wanting to replace a Windows Server 2008 with 25 terminal services licenses with a Windows Server 2016.  Will I have to purchase new licenses (all 25) or is there a transfer process?
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VDI/RDS not completing

December 12, 2018, 11:57 am
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I need a little help. I'm in a VM learning Windows server 2016, and I'm trying to create a VDI. It will go all the way but when it starts on the Progress screen, the then says 

"RD Connection Broker could not create the computer account object in Active Directory Domain Services (AD DS). Ensure that the RD connection computer account has permissions to create computer accounts in the organizational unit (OU), the RD connection broker server can contact AD DS, and duplicate computer account object does not exist in a different OU."

I've been banging my head and can't find much online. Anyone knows how to resolve this? Thank you! 


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Remote Desktop Web App users cannot connect.

December 7, 2018, 8:42 am
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Hello All,

I have an issue on one of my Windows server 2008 r2 servers. For some reason our users accessing the server using the remote desktop web app cannot connect randomly. They are able to authenticate and get past in the login screen and connect to remote desktop but when they try to open an app it starts to load the app and you select show details it goes from setting up desktop to logging off instantly.

This is only affecting the users accessing the server using remote web apps and does not affect the users accessing the server using remote desktop. Also the only way I can get the web app users back online is by restarting the remote desktop service on the server. I have checked the logs and nothing looks off and I have tried looking at the IIS roles and restarting this service and it did not help. I also ran an elevated command prompt and used sfc /scannow.

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Local User (no AD, no Domain) : How to specify a other folder to store the local profile used by Remote Desktop ?

December 19, 2018, 2:22 am
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Hello,

On Windows 2016, for a local user (no AD, no Domain),How to specify a other folder to store the local profile used by Remote Desktop ?
The goal is to use D:\USERS\<logon_name>\ .

I also try to user the Local GPO without success... (the user name is "toto")

A folder D:\USERS\toto\  appear, but the entire profile is stored in C:\users\toto\

Regards,


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RD Licensing Diagnoser Infomation -- License server not avaible

December 19, 2018, 2:52 am
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Hi there,

I would like to know how to change the server name (1921.168.1.192) to (192.168.1.192) because the RD Licensing Diagnoser Infomation is showing  License server not avaible 

I have change directly on windows registry hkey_local_machine\software\microsoft\policies\microsoft\windows nt\terminal server, however, when I restart the windows server the wrong Ip came back.

What is best way to fix this issue?

Best regards,

Bruno


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Open License login

December 18, 2018, 8:10 am
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This program was simple in the past, easy to login, easy to add a license.  Now even logging in is almost impossible, they have made it crazy difficult then their system doesn't even work.  The "company" or "personal" is nuts, I can't even move forward have to keep changing computers or browsers to get access.  I can't believe how much time I waste with something that should be painless..............

It seems the larger a company gets the more stupid they get, same with AppleID and password and secret questions etc. 

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Windows Server 2012 R1 RemoteApp is bugged with Windows 10 1809 clients

December 17, 2018, 1:04 pm
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This issue occurs with Windows 10 1809 Client RemoteApp -> Windows server 2012 R1 Session Host

- Open a RemoteApp 

- Within this app, you open another Window (Popups or similiar)

- Close the popup 

- now the originally opened RemoteApp Window wont give up focus, that means I cant get other local windows in the foreground. I have to manually close or minimize the RemoteApp window. (This doesnt happen with all popups though)

I recorded a gif here: https://imgur.com/ncrREJY

You can reproduze this every time, by publishing Adobe Reader DC as a RemoteApp -> after opening the RemoteApp on a W10 1809 client, search for updates -> close the Update Popup -> now the Adobe Reader DC RemoteApp window wont give up focus, I have to close it manually

I asked other people and everyone can reproduze it. 

I know not a lot of users are still on server 2012 R1 but maybe Microsoft will still do something about it




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Remote Desktop Fails as soon as a RDS Collection is Created

December 19, 2018, 11:13 am
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Abbreviated Problem: 

As soon as I create a RDS application collection I am unable to use any remote desktop services.  Reboot has no effect. Security Layer is set to "Negotiate" and Encryption Level is "client compatible".  Prior to creating the collection standard RDP works; after it is created, however, RDP (including remote apps) fail to connect with the error :



Likewise, Immediately upon deleting the collection, Remote Desktop begins working again.

-This is a quick setup RDS deployment that exists only on one virtual Server 2016 instance.

___________________ 

Additional info:

The collection was working as intended for several months but I discovered that the above error would occur for all users and devices after a reboot of the RDS server or after a restart of the remote desktop services on the RDS server.  Heeding the advice of a RDS forum I deleted the application collection and thought my troubles were behind me once remote desktop began to work again.. wrong.. As soon as a new RDS collection is created the error returns for all connections.  I initially created the collection over an RDP connection and thought that might be the cause but the issue remains even when using a vmware console while creating the collection.  

Obviously my RDP ports are open from the client computers to the RDS since RDP works after the collection is deleted -windows firewall is also off.  

Hoping someone with more expertise and experience with RDS can help here.  





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